Unclaimed
Trex
90.7K
CLAIMED LOSSES
65
TOTAL REVIEWS
27.9K
PAGE VIEWS
1
ISSUE RESOLVED
Trex Reviews
New Reviewer
How to clean deck when white substance is on the deck from where a plant sat
Couldnt get through on the phone. I had to give my phone number and email number, and then answer a question about why I was calling which was how to clean a Trex deck where there is a white substance from where a plant had been sitting.. I like the Trex deck very much but the customer service on this question Hass to be rated very low.
ID
Location
Brookings, South Dakota
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerMaterials
Why cant I just call? Materials dont match? My order is still delayed.you pay the contractor but not the customer did problems?
User's recommendation: To able to contact you.
ID
Location
Machesney Park, Illinois
Pros
- Long lasting materials
Cons
- Mid matched materials
Loss
$2500
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHidden fasteners
If the torque is too high, the screws break! Took about a dozen and half broken screws to figure out that I had to set torque to 0 then go up until I could install without stopping. Always used other system to install (Deck Plus) but tried trex system, should have stayed with what I knew worked!
User's recommendation: Use Deck Plus system.
ID
Location
Eugene, Oregon
Pros
- Price
Cons
- Too hot in sun
- Difficult to cut off ends they are different lengths
Preferred solution
Replacement screws
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer